Do you have a shop in Fulham?
No. Our former shop at 91A Moore Park Road, London SW6 is no longer open to customers. Every bouquet is made in our studio at Unit 3, The Willows, 80 Willow Walk, London SE1 5SY, and Fulham is served by same-day delivery like the rest of London.
How late can I order for same-day delivery?
Until 10 PM. We accept same-day orders for London delivery up to 10 PM, seven days a week.
Will my bouquet look exactly like the product photo?
Yes — your bouquet will closely match the photo in design, colour palette and size. As flowers are natural and seasonal, a stem may occasionally be substituted with a similar bloom of equal or higher value. We never compromise on the look or value you ordered.
Will I see the bouquet before it is delivered?
Our florist sends you a preview photo of the finished bouquet before it leaves the studio, so you can confirm everything looks perfect or request a small tweak before delivery.
Do you offer same-day flower delivery in London?
Yes — same-day flower delivery across London, 7 days a week. Last orders are accepted until 10 PM. To mainland England, Wales and Scotland, bouquets are delivered in 2–3 working days; flower baskets, anything in a vase, helium balloons and funeral tributes are delivered within London only. Delivery cost is shown at checkout.
Which areas of London do you deliver to?
We deliver across all London zones — including Chelsea, Kensington, Fulham, Hammersmith, Battersea, Clapham, Belgravia, Knightsbridge, Mayfair, Marylebone, Notting Hill, Canary Wharf, Islington, Southwark, Soho, Victoria, Pimlico and Wandsworth. If your area isn't listed, just enter the postcode at checkout — we cover most of Greater London.
How do I keep the flowers fresh for longer?
Trim the stems, place the bouquet in fresh water, and keep it away from direct heat and sunlight. Refresh the water regularly to help extend the vase life.
Can you deliver to offices, hotels, hospitals or other venues?
Yes, we can deliver to homes, offices, hotels, hospitals, restaurants and other venues across London.
What if one of the flowers is unavailable?
If a particular flower is unavailable, we may substitute it with a similar bloom of equal or higher value while preserving the intended look and feel of the bouquet.
Can I make changes to the bouquet?
If you would like a small adjustment or have a specific request, please contact us on WhatsApp before ordering and our team will do our best to assist.
Can I add a card message?
Yes, you can include a personal message with your order, and we will place it with the bouquet.
How much does flower delivery cost in London?
Delivery is £4.99, and free on orders from £120 — in London and across mainland England, Wales and Scotland. Orders under £39 carry a small order fee that tops the order up to £39. The one exception to both rules is an order made up only of plants: £9.99 for same-day delivery, £4.99 for any other date, with no free-delivery threshold and no small order fee. The exact amount is shown at checkout before you pay.
What happens if no one is home when the flowers arrive?
You choose what should happen at checkout: call the recipient on arrival, hand delivery only, leave with a neighbour, leave at the doorstep, leave in a safe place, or deliver to a reception or front desk. The courier follows the instruction you selected.
How do I contact Floritta?
Call +44 7458 683130, message us on WhatsApp at +44 7387 939120, or email info@floritta.uk. Our studio is at Unit 3 The Willows, 80 Willow Walk, London SE1 5SY, open daily 8 AM to 10 PM.
What languages do you speak?
English, Ukrainian, Russian and Kazakh — in chat and by email. Other languages on request: just ask us in chat and we will do our best. Phone calls are in English.
What is your freshness guarantee?
Your bouquet is guaranteed to stay fresh for at least 3 days from delivery. If it wilts sooner, send us a photo within those 3 days and we will replace the bouquet. This is in addition to your statutory rights. The guarantee assumes the basic care we send with every order: trim the stems, keep the flowers in fresh water, and keep them away from direct heat and sunlight.